Terms of Service

These Terms of Service (the "Terms") govern your access to and use of the Perlaro website and services (the "Service"). Perlaro operates the Service from Ontario, Canada. By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Eligibility and accounts

You must have the legal capacity to enter into these Terms and use the Service for a legitimate business purpose. You agree to provide accurate account information, keep it current, protect your login credentials, and take responsibility for activity under your account. Contact perlarosupport@gmail.com promptly if you believe your account has been accessed without permission.

2. The Service

Perlaro helps salon owners create, preview, host, and publish a business website using a guided setup and curated templates. Perlaro is not an appointment-booking system, salon point-of-sale system, customer relationship manager, or payment processor for a salon's customers. A salon may link its website to an external booking page operated by another provider.

3. Your content

You retain ownership of the business information, text, logos, photos, and other material you provide ("Your Content"). You grant Perlaro a non-exclusive, worldwide license to host, copy, process, adapt for technical display, and publicly display Your Content only as needed to provide, secure, and publish the Service at your direction. This license ends when the content is deleted from the Service, subject to reasonable backups and legal retention requirements.

You are responsible for Your Content and for obtaining any permissions needed to use it. You must not provide content that is unlawful, infringing, defamatory, deceptive, harmful, or that violates another person's privacy or other rights.

4. Publishing and external services

Draft changes do not alter your live website until you publish them. You are responsible for reviewing content and business information before publishing. You may unpublish your website through the dashboard. External booking pages and other third-party links are operated under the third party's own terms; Perlaro does not control their availability, transactions, or handling of customer information.

5. Subscription, trial, and billing

Perlaro offers one recurring paid website plan. The current price, billing interval, and any trial terms are shown on the Pricing page and in Stripe Checkout before you authorize payment. Stripe processes payments and stores payment details.

A new account may receive a free trial without providing payment details. A trial does not automatically become paid unless you start a subscription and authorize a payment method through Checkout. If you start a subscription during an eligible trial, billing may begin when that trial ends unless you cancel beforehand. Without an active paid subscription, publishing or the public website may be suspended after any stated grace period.

Subscriptions renew for the interval displayed at checkout until cancelled. You can manage or cancel through the Billing page and Stripe's customer portal. Cancellation generally takes effect at the end of the current paid period unless Stripe Checkout or the customer portal states otherwise. Except where required by applicable law, fees already paid are non-refundable.

6. Acceptable use

You must not use the Service to:

• Break the law, infringe rights, or publish fraudulent or misleading content
• Impersonate another person or business
• Probe, bypass, or interfere with security or access controls
• Disrupt the Service, introduce malicious code, or abuse infrastructure
• Access another user's account or data without authorization
• Use the Service for purposes unrelated to a legitimate business website

7. Perlaro intellectual property

Perlaro and its licensors retain all rights in the Service, including its software, templates, design systems, branding, and documentation. Your subscription gives you a limited, non-transferable right to use the Service while your account remains eligible. It does not transfer ownership of the Service or allow you to copy, resell, reverse engineer, or commercially exploit its underlying software or templates except where such a restriction is prohibited by law.

8. Web addresses

A published website may receive a Perlaro web address. We may restrict or reassign an address that is reserved for platform use or reasonably appears unlawful, infringing, deceptive, or abusive. A Perlaro web address is provided as part of the Service and is not owned by the account holder.

9. Availability and changes

We work to keep the Service and published websites available, but interruptions can occur. We may maintain, update, change, or discontinue features. Where reasonably practical, we will provide notice of a material change that significantly affects active paid use.

10. Suspension and termination

You may stop using the Service or request account closure. We may suspend or terminate access for non-payment, a material breach of these Terms, security risk, unlawful use, or where required by law. We will provide notice where reasonably practical. When access ends, a published website may become unavailable, and provisions that by their nature should survive will remain in effect.

11. Disclaimers

To the extent permitted by applicable law, the Service is provided "as is" and "as available." We do not promise uninterrupted operation, search ranking, customer bookings, revenue, or any other business result. Nothing in these Terms excludes warranties or rights that cannot lawfully be excluded.

12. Limitation of liability

To the extent permitted by applicable law, Perlaro and its operators will not be liable for indirect, incidental, special, consequential, or punitive damages arising from the Service. Where liability cannot be excluded, Perlaro's total liability relating to the Service will not exceed the amount you paid for the Service during the twelve months before the event giving rise to the claim. These limits do not apply where prohibited by law.

13. Governing law

These Terms are governed by the laws of the Province of Ontario and the applicable federal laws of Canada, without limiting rights that cannot be waived under applicable consumer protection law.

14. Changes to these Terms

We may update these Terms as the Service changes. We will post the revised Terms and update the date above. Where a change is material, we will provide additional notice when reasonably appropriate or required by law. Your continued use after the effective date of revised Terms means you accept them.

15. Contact

Questions about these Terms can be sent to perlarosupport@gmail.com.